Shop Wingman — AI Platform for Auto Repair
Calm, educational AI for service advisors — inside the repair order, after the visit, and everywhere the shop's voice needs to show up right.
How we built this
Transparent
Every recommendation includes the why and the when. No hidden agendas, no inflated lists. The customer makes the call — your advisors make sure they understand it.
Educational
We teach, we don't tell. Shop Wingman explains the work in language a customer can repeat back at the dinner table — never in jargon, never in scare lines.
Predictive
Today, six months, twelve months. Customers leave with a plan, not a sales pitch — and Shop Wingman keeps that plan consistent across every advisor, every visit.
The platform
Each tool handles a specific moment in the shop's day — built into the workflow your advisors already use, surfacing where it's helpful and quiet when it's not.
An AI side panel that turns a completed Digital Vehicle Inspection into an advisor-ready briefing in seconds. Generates a clinical customer-facing note, a full sales script in the shop's voice, and an internal technical breakdown grouped by priority — without the advisor breaking stride.
Turns declined jobs into future appointments. When a customer defers a repair, Appointment Wingman tracks the interval, drafts the outreach, and books the visit — so deferred work doesn't just disappear into a note no one reads.
Every shop has a voice — a way advisors are supposed to talk about safety, service, and value. Culture Coach makes that teachable. It surfaces coaching moments, tracks how advisors absorb the shop's communication model, and reinforces it without a manager in every call.
Built for integration
Shop Wingman is a platform, not a standalone portal. It's built to live inside the software shops already use — surfacing the right AI assistance at the right moment, without asking advisors to switch contexts.
Chrome Extension
A side panel that opens alongside Tekmetric, overlaying AI tools directly into the advisor's existing workflow. No new tab, no separate login.
Tekmetric Integration
Reads repair order data, customer history, and vehicle records through Tekmetric's official API — giving every AI response full context on the actual vehicle and customer relationship.
Multi-Shop Architecture
Designed from the ground up for shop groups and platform operators — each shop gets its own configuration, voice, and data, with a shared management layer for owners running multiple locations.
Get Started
Most shops are signed in alongside Tekmetric the same day they install. No new portal to learn — Shop Wingman opens right next to the repair orders your advisors already work in.
01
Sign up with your shop owner or manager email. We'll set up your organization, link your shop, and walk you through a short onboarding — including your shop's voice and service preferences.
02
Add Shop Wingman to Chrome. The extension opens as a side panel alongside Tekmetric — your advisors keep working where they already work, and Shop Wingman shows up when it's useful.
03
Open any repair order in Tekmetric. Click the Shop Wingman icon in your browser toolbar, sign in with the account you just created, and the side panel opens with the work in front of you.
Live since 2025 — Cardinal Plaza Shell, Springfield VA
“Our advisors have a word for every service and a reason for every recommendation. Shop Wingman makes sure that doesn't depend on which advisor picks up the phone.”
Chris Chagnon, COO — Cardinal Plaza Shell, Est. 1969
For shop owners
Shop Wingman is live at Cardinal Plaza Shell and a small group of partner shops. Sign up takes a couple of minutes — we'll be in touch the same day to help you get the team set up.
Get StartedFor platform partners
If you're building shop management software and want to bring calm, culture-led AI advisor tools natively into your platform, we'd love to talk.
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